Step 1 · Brief
The space, and who it is for.
Four services, with airspace and image rights settled before the camera comes out.
A tour's whole value is that a viewer trusts it, which is why we do not remove or disguise features that a photograph would conventionally hide. If a room is small, the tour shows a small room. Virtual staging, where used, is labelled as virtual staging. A tour that flatters a property into something it is not simply moves the disappointment to the viewing.
The space, and who it is for.
Positions planned, not wandered.
Navigation that makes sense.
Hosted or embedded, as agreed.
How many images and for what.
Lit and composed on site.
Colour and exposure, not structure.
Scope, term and media stated.
We light and compose properly and we edit for colour and exposure. What we do not do is remove defects, delete a pylon, replace a view or composite a sky and present it as the actual outlook. Those edits misrepresent a property, can breach listing rules, and are the kind of thing that surfaces at a viewing or in a complaint.
We fly under a Part 107 remote pilot certificate with registered aircraft and Remote ID, and in controlled airspace we obtain authorization before the flight. If authorization has not come through, we do not fly — the schedule does not override it. Hiring an uncertificated operator puts the person commissioning the work at risk too, which is rarely mentioned.
Airspace checked before quoting.
Obtained where required.
Or stand down, if conditions say so.
With the licence terms.
Where it will actually be shown.
Scope, term and media set.
Shot and edited to the brief.
With the terms attached.
Video gets reused far more widely than stills, so the licence matters more. We state the scope, term, territory and permitted media up front, including whether a portal, franchisor or third party may use it. A client who assumes a one-off fee bought unlimited rights and then supplies footage to a franchise network has a problem we would rather prevent.
A free quote, including an airspace check for anything aerial.